Salesforce CRM

Implementation & Consulting Services

Salesforce CRM Implementation & Consulting

Transform your business processes with a tailored Salesforce implementation.

Our team of certified experts ensures a seamless integration that aligns with your unique requirements. From initial setup to data migration, we handle it all, providing a foundation for improved efficiency and collaboration.

Your Trusted Partner in Salesforce CRM Implementation. With our expertise, we empower organisations to streamline operations, enhance customer experiences, and drive sustainable growth.

We know that CRM software drives the tech suite of an entire business and can add tremendous value to the company. But improper preparation and misaligned objectives can halt your business from reaching the intended reach.

We conceive a proper Salesforce CRM implementation strategy that covers everything from Research and design to development and future.

Get rid of the stress of getting Salesforce implemented within your organisation by opting for our end-to-end Salesforce implementation Services. We know the importance of Salesforce implementation. At TTC Group, we take over the complete responsibility of setting up Salesforce within your organisation based on your specific requirements.

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Salesforce Implementation Services

Salesforce CRM

Once you approach for Salesforce implementation, our experts will have a detailed meeting with you about developing the implementation plan.

Here, we will ascertain specific details such as:

Your marketing and sales objectives
Key organisational goals
Composition of customers/clients you want to cater to
Your budget allocation
The business processes you want to automate
The degree of automation you require

As your trusted Salesforce Consulting Partners, we will ensure that you are able to make the best use of the CRM platform according to your needs and get the best possible return on your investment.

Right from initial planning to final execution, we will assist you in getting Salesforce implemented to obtain the best possible results out of the platform. Our Salesforce implementation services include complete assistance in performing each of the functions discussed hereafter with utmost transparency and sticking to your core business requirements.

Project Timeline

Creating a Project Timeline

The Salesforce experts at TTC Group believe in taking the strategic and productive route to get Salesforce implemented within your organisation.

We will start by helping you create a complete project timeline for Salesforce implementation.

 

Always make sure that you are ready to devote a good amount of time to set up the CRM platform in your company. We will ensure that the project timeline does not overlap with any other important project going on within your organisation.

 

Also, we ensure that the manpower we need for the implementation is available during the course of the timeline.

 

Once all the resources to be allocated are defined, our experts will provide you with a detailed project timeline with the following key milestones:

 

⦁ Alpha
⦁ Beta
⦁ Pilot Testing
⦁ Kick off
⦁ Business Process Mapping

 

We will add these and all other relevant events and milestones to be achieved over a specific period of time. Before starting with your Salesforce implementation process, you can rest assured that you will be thorough with the manner in which it will finally be launched in your organisation.

 

All the activities hereafter will be conducted according to the project timeline.

Defining Goals & Metrics

Once the project timeline is created, we will help you in defining all the important goals and metrics that would help you get a clear direction in which we will be heading.


Here, the major objectives discussed with you will play an important role. We will quantify the goals you want to attain to make it easier for you to measure your ROI once Salesforce implementation is carried out.


Our team helps you define all relevant key performance indicators (KPIs) that you want to focus on, helping you focus on the takeaways you are expecting once Salesforce is implemented.


Although different businesses have different requirements and priorities, here are some of the most common KPIs our clients want to focus on:


⦁ Follow-up contact rate
⦁ Lead response time
⦁ Average contract value
⦁ Average sales cycle length
⦁ Contract rate of outbound calls
⦁ Number of outbound calls
⦁ Lead conversion rate
⦁ Sales activity (revenue generated)
⦁ Number of demos
⦁ Lead-to-opportunity ratio
⦁ Opportunity-to-win ratio
⦁ Amount of inbound leads

Our Salesforce Implementation Process

Our Salesforce Implementation Process is streamlined for efficiency, focusing on customisation, seamless integration, and user training, ensuring a solution perfectly tailored to your business’s unique needs and goals. 

1) Requirement Gathering:

Setup meetings to gather requirements and finalise scope.

2) Design:

Use best practices to design a scalable system.

3) Develop:

Setup the instance using decorative and custom coding.

4) Testing:

Perform unit testing, system testing and UAT with client.

5) Go Live and Training:

Make everything live and train the power users.

Why choosing Salesforce Consulting Services is the right step?

Choosing Salesforce Consulting Services is a strategic decision for businesses seeking to optimise their customer relationship management (CRM) processes. These services offer expert guidance on utilising Salesforce, a leading CRM platform, to its full potential.

Consultants provide tailored solutions, aligning Salesforce capabilities with specific business needs. This ensures efficient process automation, data management, and customer interaction handling.

Additionally, they offer training and support, empowering teams to use Salesforce effectively. This leads to improved sales, enhanced customer satisfaction, and a strong return on investment, making it an essential step for businesses aiming to thrive in a competitive market.

Why choose us as your Salesforce Implementation Partner?

Unmatched Expertise in Salesforce CRM

As your dedicated Salesforce implementation partner, we bring unmatched expertise in Salesforce CRM implementation. Our team of certified Salesforce implementation consultants in the UK specialises in crafting bespoke solutions tailored to your unique business needs.

Seamless Integration & Maximised ROI

With our comprehensive Salesforce implementation services, we ensure seamless integration and maximised ROI. Trust us as your Salesforce implementation specialists to transform your customer management experience.

 

Partner with us, a leading Salesforce implementation partner, for innovative strategies and exceptional results that propel your business forward.

Stages of Salesforce Implementation

Here’s how we can help you transform and grow your business with Salesforce Implementation and Consulting Services:

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Consultation

Our Salesforce Consultants meet you with a highly professional approach and discuss your goals and objectives in the initial meeting. Thereafter, a complete Salesforce Implementation service strategy is launched to deliver optimal performance and favourable outcomes.

Configuration & Customisation

We offer solutions in two ways – configuration implies modifying Salesforce default features with point and-click tools. And customisation allow deep tailoring of a platform with apex code when your business demands large-scale changes.

Implementation

During this process, our Salesforce Experts integrate your CRM system and streamline the operations in a very result-oriented configuration. Our team-work in great coordination to tailor a customized communication system for you.

Integration

We migrate your data into the new Salesforce solution without data loss or corruption. The legacy data is analysed and structured before the migration so that the data remain ready to use as soon as it is migrated.

Transferring Data from Old CRM

We migrate your data into the new Salesforce solution without data loss or corruption. The legacy data is analysed and structured before the migration so that the data remain ready to use as soon as it is migrated.

User Training

After Salesforce Integration, we offer training to promote user adoption, so that your employee productivity increase and your business makes the most out of the installed system and the customized features.

Launching & Support

A custom Salesforce Solution is tested by QA engineers and then migrated to the User Acceptance Testing environment where the customer company approves of the solution’s functionality. Once accepted, the new Salesforce Solution is launched and supported.

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Benefits of Salesforce Implementation by Us

Business Analysis

Open discussion & analysis to know about your current business status and design a roadmap for future operations.

Track relationships between contacts, donors, volunteers and partners, and engage consistently with them across channels. Salesforce Communities for effective collaboration with volunteers, suppliers, partners, and members.

Customised Solutions

Our team will work in close coordination to offer a solution that renders your business as productive as possible.

Data Protection

The integrated system and your data will have proper login and session policies to ensure optimum transparency & security.

Migration of Data

Sensitive data that is not required anymore will be relocated to a safer place for preventing misuse of information.

Training

This is highly important, a dedicated amount of time is invested in training and support of your team to ensure proper adoption.

FAQs: Salesforce Implementation

How can I choose the right Salesforce consulting partner?

To choose the right Salesforce consulting partner, consider their experience, certifications, client reviews, and alignment with your business needs and goals.

How can a Salesforce consulting company help my business?

A Salesforce consulting company can help your business by optimising your CRM processes, providing expert guidance, and ensuring efficient use of Salesforce for improved customer relationship management.

How can Salesforce solutions benefit my business growth?

Salesforce solutions can benefit your business growth by enhancing customer interactions, automating processes, and providing valuable data insights to drive sales and customer satisfaction.

What is a Salesforce implementation consultant?

A Salesforce implementation consultant is a specialist who guides businesses in setting up and customising Salesforce CRM to meet their specific requirements.

What are Salesforce implementation services?

Salesforce implementation services include configuring Salesforce CRM, data migration, customisations, training, and ongoing support to ensure successful CRM deployment.

What is the best Salesforce implementation process?

The best Salesforce implementation process involves thorough planning, data analysis, customisation, testing, and user training to ensure a seamless transition.

How do I plan implementation in Salesforce?

Plan Salesforce implementation by defining objectives, creating a roadmap, allocating resources, and establishing clear communication channels within your organisation.

How much does Salesforce consulting cost?

Salesforce consulting costs vary depending on the scope and complexity of the project. It's best to request a customised quote from a consulting partner.

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Get in touch today to unlock the full potential of Salesforce for your business. Our experts are ready to guide you and provide tailored consultancy services.